State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
F Donato
March 25, 2026
5
out of
5
rating by F Donato
"Ricardo was of great help and saved me over 50% over my previous insurance company"
charlotte austin
March 23, 2026
5
out of
5
rating by charlotte austin
"Jessica office has been wonderful. Helping me with anything that arises. They are friendly and courteous. Taking the time to make sure that I have all questions answered. On many media platforms everywhere they are offering insurance for 69 dollars. I have recently checked into it. For what I am getting from State farm the others wanted more."
Vincent Wilkes
March 23, 2026
5
out of
5
rating by Vincent Wilkes
"Me and my girl friend recently moved to Florida and I had to switch my policy to Florida and also add my girl friend to my policy. Michael was who helped us and was incredibly nice and did a great job going over our policy in depth with us. Thanks!"
Tim and Heather Sanders
March 23, 2026
5
out of
5
rating by Tim and Heather Sanders
"Jessica and her staff are excellent and are a proven agent to me to serve for this company and community! Thank you Jessica for being my agent!"
We responded:
"Thank you Tim and Heather, we appreciate you both! :) "
eisanumber 2.71828
March 20, 2026
5
out of
5
rating by eisanumber 2.71828
"Awesome service. Rick is the best - he took care of us and set up our policy super easy and fast!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rick provided you with fast and easy service. We appreciate your trust and look forward to continuing to take care of your insurance needs!"
Alexsnder Sanchez
March 19, 2026
5
out of
5
rating by Alexsnder Sanchez
"Ricardo provided me with excellent service and gave me very detailed information regarding the services offered by Stame Farm."
We responded:
"Alexsnder, Thank you for your wonderful feedback! We're glad Ricardo could provide you with detailed information and excellent service. We’re committed to helping our clients understand all that Stame Farm has to offer and appreciate your support!"
Katie
March 18, 2026
5
out of
5
rating by Katie
"Rick was great to work with. Very easy going and super responsive."
We responded:
"Katie, thank you for your positive feedback! We're happy to hear that Rick was easygoing and responsive throughout your experience. We appreciate your support and look forward to serving you again!"
Anthony Fleming
March 17, 2026
5
out of
5
rating by Anthony Fleming
"Amazing insurance office with truly wonderful people. If you're looking for a friendly office environment that genuinely cares, call Jessica!"
We responded:
"Thank you Anthony for your kind words! "
Carlos Mendoza
March 17, 2026
5
out of
5
rating by Carlos Mendoza
"Michael H was above and beyond once again. This time he was able to find me a great deal for auto and home insurance. Appreciated the time and effort invested on makeing this happen."
We responded:
"Carlos, I’m happy to hear Michael took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. "
Galicea Mendez
March 17, 2026
5
out of
5
rating by Galicea Mendez
"Awesome service A++++"
We responded:
"Thank you so much for the A++++ rating! We're delighted to hear you had an awesome experience with us. Your support means a lot!"
Gus Badnell
March 16, 2026
5
out of
5
rating by Gus Badnell
"Rick did a fantastic job explaining everything out and working to get me a great price on my auto insurance policy! Fantastic experience!"
We responded:
"Gus, Thank you for your kind words! We're glad Rick could clearly explain everything and help you find a great price on your auto insurance. We’re thrilled you had a fantastic experience and appreciate your trust in us!"
Dee Lanier
March 16, 2026
5
out of
5
rating by Dee Lanier
"jennifer is the best help at state farm she makes everything better and she’s very responsive and respectful. !!"
We responded:
"Dee, thank you for your wonderful feedback! We're so happy to hear that Jennifer provided you with responsive and respectful service. She truly cares about making every experience better, and we appreciate you recognizing her efforts!"
Germanie Gaston
March 14, 2026
5
out of
5
rating by Germanie Gaston
"Made the process simple to follow"
We responded:
"Germanie, thank you for your feedback! We're glad to hear that we could make the process simple and easy to follow. We appreciate your trust and look forward to assisting you again!"
Jake Kay
March 12, 2026
5
out of
5
rating by Jake Kay
"Jessica is the best insurance you can have on your team! I will always use her and the team for my local insurance needs."
We responded:
"Jake, thank you for your kind words, we appreciate your support!"
Manny
March 12, 2026
5
out of
5
rating by Manny
"Rick was super friendly and helpful. Thank you."
We responded:
"Manny, thank you for your kind words! We're happy to hear Rick was friendly and helpful. We appreciate your support and look forward to assisting you again!"
Jeff Stump
March 10, 2026
5
out of
5
rating by Jeff Stump
"Thomas Montalvo was persistent, by calling me more than once, which paid off. He is very friendly and knowledgeable about the products he is providing and ended up saving me more than 1,500 dollars a year for better coverage than what I had. It has been a pleasure dealing with Thomas, and I look forward to a long-term relationship with both Thomas and State Farm!"
We responded:
"Jeff, thank you for sharing your experience! We're thrilled to hear that Thomas's persistence and expertise helped you save over $1,500 annually with better coverage. It's wonderful to know you've had a great experience, and we look forward to supporting you for many years to come!"
sherly blanc
March 10, 2026
5
out of
5
rating by sherly blanc
"Jessica was amazing to work with! She helped me find a much better insurance quote for my car and made the whole process easy and stress-free. She was very helpful, knowledgeable, and took the time to explain everything clearly. I truly appreciate her helping me save money. I highly recommend Jessica if you’re looking for better insurance options! 😊"
We responded:
"Thank you so much for your kind words! We're delighted to hear that we made the process easy and stress-free while helping you find a better insurance quote. We appreciate your recommendation and are glad she could help you save money. Looking forward to assisting you again!"
arletty martinez
March 5, 2026
5
out of
5
rating by arletty martinez
"Ricardo did a great job. He was very patient, took the time to explain everything clearly, and made sure I understood the process. Excellent service.”"
We responded:
"Arletty, thank you for your thoughtful feedback! We're glad Ricardo was patient and took the time to clearly explain everything to ensure you understood the process. Providing excellent service is our priority, and we appreciate your trust!"
Cydneh Skipper
March 3, 2026
5
out of
5
rating by Cydneh Skipper
"Michael Was an EXCELLENT representative !! He helped me out significantly!!! Best person I ever had handle my Insurance!!! Definitely feel I made the right choice partnering with State Farm !!"
We responded:
"Michael, thank you for your enthusiastic feedback! We're thrilled to hear that Michael provided you with excellent service and made a significant positive impact. We're honored to have you as part of the State Farm family and look forward to supporting you for years to come!"
Akash Kumar
February 26, 2026
5
out of
5
rating by Akash Kumar
"I had conversation with Thomas. I had a very detailed conversation on every aspect that impact the insurance. I got the whole clarity on everything I am paying about in my current insurance and how the new one impacts. Thomas took me over each aspect of the insurance in terms of liability coverage, health aspect and vehicle insurance. I felt much comfortable and satisfied and chose to shift to Statefarm."
We responded:
"Akash, thank you for sharing your experience! We're glad Thomas took the time to provide detailed explanations and clarify every aspect of your insurance. It's wonderful to hear you felt comfortable and satisfied with the process, and we’re excited to welcome you to State Farm!"
Molly Malfoy
February 26, 2026
5
out of
5
rating by Molly Malfoy
"Great office and Jennifer is so nice!!"
We responded:
"Molly, thank you for your kind words! We're happy to hear you had a great experience with our office and that Jennifer was so nice. We're also glad our vehicle insurance services and quick response times met your expectations. We appreciate your support and look forward to assisting you again!"
Tareq Aziz
February 25, 2026
5
out of
5
rating by Tareq Aziz
"I got a better Insurance rate with State Farm and thanks to Richardo who is dedicated and patiently give me a awesome service with explaining everything.I appreciated and enjoyed getting a good deal with Richardo."
We responded:
"Tareq, thank you for your wonderful feedback! We're glad Ricardo’s dedication and patience helped you get a better insurance rate and a clear understanding of your coverage. We appreciate your trust and look forward to continuing to provide you with excellent service!"
Dionisio Fernandes
February 24, 2026
5
out of
5
rating by Dionisio Fernandes
"I had a great experience working with Ricardo at State Farm for my auto insurance. He was very explanatory, patient, and kind throughout the entire process. He took the time to clearly answer all my questions and made sure I fully understood my coverage options. Ricardo truly showed a genuine willingness to help and made everything feel easy and stress-free. I really appreciate his professionalism and dedication. Highly recommend him if you’re looking for excellent customer service! ⭐⭐⭐⭐⭐"
We responded:
"Dionisio, thank you for sharing such a positive experience! We're delighted to hear that Ricardo provided patient, clear, and kind service while helping you understand your coverage options. Your recommendation means a lot to us, and we're proud to have Ricardo on our team. We look forward to assisting you again in the future!"
Robin Richmond
February 23, 2026
5
out of
5
rating by Robin Richmond
"Tom, was great! Excellent service, feels like a made a new friend. Advised me in strategies to both save money and protect myself should I ever have an accident. Really enjoyed our phone time and his thorughness."
We responded:
"Robin, thank you for your wonderful feedback! We're glad to hear that Tom provided excellent service and made you feel like you gained a new friend. It's great that his advice on saving money and protection gave you confidence. We appreciate your kind words and look forward to supporting you whenever you need us!"
Michael Dampier
February 17, 2026
5
out of
5
rating by Michael Dampier
"Rick did an awesome job going through my car coverages. He got me an outstanding price for my car insurance."
We responded:
"Michael, thank you for your great feedback! We're happy to hear that Rick did an awesome job reviewing your car coverages and secured an outstanding price for your insurance. We appreciate your trust and look forward to assisting you again!"