State Farm® Insurance Agent Jessica Cruz Phung
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shonda Davis
December 19, 2025
"I would like to thank Thomas Montavo for the excellent customer service he provided me today. He was pleasant and very patient me and explaining every little detail so that it was easier to understand. The bottom line is that Thomas gave such great service that others should take a lesson from a pro. Thanks Thomas, Shonda Davis"
Franchesca Caro
December 15, 2025
"Thank you guys for helping me and answering all my questions that I had before I switched to you guys as insurance. Rick thank you mainly for helping me out you are the best."
"Thank you so much for your kind words and positive review! We're thrilled to hear that our team, especially Rick, provided you with exceptional customer service and answered all your questions before you switched your insurance to us. Welcome to the family! "
Felix Isidro
December 12, 2025
"Jennifer mi ayudo con mi nuevo Poliza"
"Felix, ¡Muchas gracias por tu comentario! Nos alegra saber que Jennifer te ayudó con tu nueva póliza. Vienvenido a la familia! "
Saad Mehmood
December 11, 2025
"I got my auto insurance renewed with them and it was great experience. I was helped by guy named Thomas and he was super helpful in making me understand each kind insurance and I felt I was able to make a good informed decision. He helped me get a better insurance with a 20 percent less price. Highly recommended for auto or any other insurance."
"Saad, thank you so much for your wonderful review! We're thrilled to hear that Thomas provided you with exceptional customer service and helped you understand each type of auto insurance clearly, we strive to offer the best auto insurance options at competitive rates, and it’s great to know you saved 20% on your policy. "
Adeel Yousaf
December 9, 2025
"I had a really good experience with Thomas. He helped securing me a really good vehicle insurance."
"Adeel, we appreciate your review of Thomas, we are excited to have been able to help you save money and improve your coverage, welcome to the family! "
Bryan Beckering
December 5, 2025
"Great experience"
"Bryan, thank you for your kind rating! We look forward to continuing to serve you with your insurance needs! "
Tiffany N
December 5, 2025
"Micheal was very patient and knowledgeable! He helped me save $100 a month on car insurance. I have very appreciative and will recommend to all my family and friends!"
"Tiffany, thank you so much for your fantastic 5-star review! We’re thrilled to hear that Michael’s patience and expert knowledge helped you save $100 a month on car insurance. If you or your family and friends ever need assistance with auto insurance, car insurance discounts, or coverage advice, don’t hesitate to reach out!"
Otto May Jr
December 5, 2025
"Michael Herring was very knowledgeable, professional, very easy to work with him and listened to all our needs, highly recommend Michael for all your auto needs"
"Thank you for your wonderful 5-star review! We're delighted to hear that Michael Herring provided knowledgeable, professional, and attentive service tailored to your auto insurance needs. "
NaSlay
December 4, 2025
"Rick did an awesome job helping me get enrolled into State Farm auto insurance. 5/5 customer service thank you."
"NaSlay, we're glad Rick provided you with outstanding customer service and made enrolling in State Farm auto insurance a smooth experience. Welcome to the family!!"
mika cool
November 28, 2025
"Excellent"
"Thank you, Mika, we appreciate your business! Welcome to the family!"
Mark Coddington
November 25, 2025
"Michael was fantastic! First dealings with my new agent since previous one retired and it was a great, seamless experience getting my current policy transfered over to my new vehicle. Everything was explained in detail and I was offered a way to save some money today which I appreciated!! Thank you!!"
"Thank you so much for your kind words! We're thrilled to hear that Michael provided you with a fantastic and seamless experience transferring your policy to your new vehicle. We always strive to explain everything clearly and help our clients find the best ways to save money. We truly appreciate your trust in us and look forward to continuing to serve you!"
Graciela Roman
November 14, 2025
"Quiero agradecer al agente de State Farm por su excelente servicio. Fue muy atento, cordial y profesional en todo momento. Me explicó toda la información de manera clara y en español, lo cual me ayudó muchísimo. Además, gracias a su dedicación, pude obtener un gran descuento en mi póliza de auto. ¡Altamente recomendado! Gracias Rick"
"Graciela, ¡muchísimas gracias por tu confianza y por compartir tu experiencia! Nos alegra saber que recibiste un servicio claro, profesional y en tu idioma. Siempre estaremos aquí para ayudarte y buscar los mejores beneficios para ti. ¡Agradecemos tu recomendación! "
Jaime Delavega
November 6, 2025
"Michael was awesome. Quick and easy process. Very articulate and clear. Had answers to all my questions at the ready. I highly recommend for your insurance needs."
"Jaime, thank you for your fantastic review! We're thrilled to hear that Michael provided quick, clear, and helpful assistance with your vehicle insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Nestor Ortiz
November 3, 2025
"Ricardo me atendió muy bien y lo recomiendo al 100% muy profesional"
"Nestor, gracias por tu recognicimiento a Ricardo, bienvenido a la familia! "
Jean Medina
November 3, 2025
"Rick is the Best Agent Like a good neighbor "Rick" is there"
"Jean, we appreciate your business and kind words! Welcome to the family!"
Alexis Vazquez
October 21, 2025
"Rick Isidro very profesional person that really wants to help you out!!! Great service great deal!"
"Alexis, I’m happy to hear Rick took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. "
Barbara Schindler
October 17, 2025
"Mike was wonderful. He was extremely helpful and very patient. Kudos to Mike!"
"Barbara, thank you for highlighting Mike's service, we appreciate you! "
Gale Salmon
October 15, 2025
"Very polite and respectful, got the service help I needed. Thank you!"
"Gale, thank you for your kind words - We appreciate you! :) "
Juan Soto
October 15, 2025
"Ricardo Isidro muy buen servicio"
"Fue un placer Juan, bendiciones! "
Orlando Peralta
October 8, 2025
"I spoke to Michael Herring very professional and great customer service."
"Orlando, thank you so much for taking the time to leave us 5-stars! We appreciate you. "
Javier Bucardo
October 7, 2025
"Ricardo me atendió muy bien se los recomiendo"
"Javier, muchas gracias por tu recomendación! Nos alegra saber que Ricardo te atendió tan bien. "
Norma Serrano
October 1, 2025
"El servicio dado por el joven Ricardo fue uno de excelencia y amabilidad. Gracias por la oportunidad brindada."
"Norma, ¡muchas gracias por sus amables palabras! Nos alegra saber que Ricardo brindó un servicio excelente y realmente agradecemos su confianza en nosotros. "
Carlos Mendoza
September 30, 2025
"Michael was above and beyond. Even though he was unable to find a good bundle at this time, he did offer other solutions important for my family. Highly recommended"
"Carlos, I’m happy to hear Michael took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. "
Shaunita Lewis
September 24, 2025
"Jessica Cruz it so amazing"
"Shaunita, thank you for this kind review! "
Jean Oreste
September 23, 2025
"Michael was extremely knowledgeable and helpful with the coverage we needed to make switch for our vehicle coverage."
"Jean, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! "