State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dionisio Fernandes
June 19, 2026
"I had a great experience working with Emili at State Farm for my auto insurance. She took the time to clearly answer all my questions and made sure I fully understood my coverage options.
Highly recommend if you’re looking for excellent customer service! ⭐⭐⭐⭐⭐"
"Thank you for sharing your experience, Dionisio! I’m glad the process was clear and that all your questions about your auto insurance were answered thoroughly. It’s great to hear you felt comfortable and supported while reviewing your coverage options. I appreciate you choosing my office for your insurance needs. - Jessica "
stephanie branam
June 17, 2026
"Emily was very friendly, knowledgeable and helpful with all of our questions and was very officiant in setup our policy. She took the time to get everything done quickly so I had documentation needed for a quick deadline with the loan company I was using.."
Sonya Hagood
June 16, 2026
"Morgan our account associate was very helpful, polite, and accommodating while navigating through our insurance needs and answering our various questions. Other associates were friendly and up- lifting as well. We highly recommend them for insurance needs."
Michael Vazquez
June 11, 2026
"Mr. Ricardo treated me like someone who had known me for a long time—I really appreciate that. Great treatment, excellent service. I recommend him 100%."
"Thank you, Michael, for your kind review! We're so glad to hear that Ricardo made you feel comfortable and provided such excellent service. Building strong relationships with our customers is important to us, and we're thrilled that Ricardo delivered that experience. We truly appreciate your recommendation and look forward to helping with your insurance needs in the future! - Jessica"
Tonnelia Williams
June 10, 2026
"I absolutely love this agent and her staff. Emily is the sweetest, kindest, mannerable person ever! She is very thorough and patient with explaining. She is also very knowledgeable and if unsure, she will find out. I'm so happy I found this agent! Thank you ladies for kindness and superior customer service."
"Thank you, Tonnelia, for your wonderful review! We're honored to hear how much you enjoy working with our office. Emily truly cares about helping customers and taking the time to explain things thoroughly, so we're delighted that her patience, knowledge, and kindness made such a positive impression. We appreciate your trust in our team and your kind words about our service. Thank you for being part of our State Farm family! - Jessica"
teresa moore
June 10, 2026
"Added vehicles and changed coverage on others Emily did an awesome job."
"Thank you, Teresa, for your review! We're so glad Emily was able to help you add your vehicles and make the coverage changes you needed. We appreciate your kind words and are happy to hear she provided such great service. Thank you for choosing our office for your insurance needs! - Jessica"
Jared Hill
June 9, 2026
"Jessicas office was an absolute pleasure to work with. Friendly faces the second you walk in the door! I would recommend them to anyone!"
"Thank you, Jared, for the wonderful review! We're thrilled to hear that you had such a positive experience with our office. Creating a welcoming environment and providing great service are top priorities for our team. We truly appreciate your recommendation and look forward to helping with your insurance needs for years to come! - Jessica"
Jayden Catalano
June 8, 2026
"Michael was extremely helpful and knowledgeable! 10/10 recommend."
"Thanks so much for the review and kind words, Jayden! We appreciate you. - Jessica"
Sofia Jarquin
June 8, 2026
"I had a great experience working with State Farm agents They were incredibly helpful, professional, and patient throughout the entire process. They took the time to explain all of my coverage options in a way that was easy to understand and answered all of my questions without making me feel rushed. Most importantly, they helped me find the best coverage for my needs at a great price. I truly appreciate their knowledge, honesty, and dedication to customer service. I highly recommend them to anyone looking for insurance and a team that genuinely cares about helping their clients."
"Thank you, Sofia, for your thoughtful review! We're so glad to hear you had a great experience with our team. Taking the time to explain coverage options, answer questions, and help customers find the right protection at a competitive price is what we strive for every day. We truly appreciate your kind words, recommendation, and trust in our office. We're always here whenever you need us! - Jessica"
brenda shotwell
June 8, 2026
"Came into the office needed help with my insurance and they helped me
with my other provider."
"Thank you, Brenda, for your review! We're glad our team was able to assist you with your insurance needs and help make the process easier. We appreciate you stopping by the office and giving us the opportunity to help. Thank you for choosing our team! - Jessica"
Parabola
June 5, 2026
"Jennifer graciously exhibited exceptional service skills while engaging me in my home & auto policies, with such an amiable tone. I felt so at ease with her because she demonstrated an authentic interest in helping me understand features of my policies. For example, for the first time, someone was eager to clearly explain my homeowners policy. Jennifer gained my trust with her knowledge & ability to explain potentially complex details. Plus, she shared costs with me that I found pleasantly reasonable for so much coverage value. I appreciate Jennifer's generous & congenial manner that I could "see and feel" her smiling via the phone!"
"Thank you for such a thoughtful review! We're delighted to hear that Jennifer took the time to explain your home and auto policies clearly and made the experience comfortable and informative. We appreciate your kind words about her knowledge, professionalism, and genuine desire to help. Thank you for choosing our office, and we'll be sure to share your feedback with Jennifer! - Jessica"
Lois Witkowski
June 4, 2026
"Michael was kind patient and Knowledgeable"
"Thanks so much for the kind words, Lois! - Jessica"
Olivia Jaimes
June 4, 2026
"Emily was prompt, helpful and very professional and was able to help me with my changes."
"Thank you, Olivia! We're so glad Emily was able to assist you with your changes. We appreciate your kind words and are happy to hear she provided prompt, helpful, and professional service. Thanks for choosing our office! - Jessica"
Austin Knutson
June 3, 2026
"Emily did an excellent job on getting me the billing information I needed. She promised a call back and made sure I did receive a call before close of business. Thanks Emily!"
"Thank you, Austin! We're happy to hear Emily was able to get you the information you needed and followed through on her promise to call back. We appreciate your kind words and thank you for recognizing her dedication to great service! - Jessica "
W LM
June 2, 2026
"Emely is so professional and helpful highly recommended."
"Thank you for your recommendation! We're so glad to hear Emely provided professional and helpful service. We appreciate your kind words and thank you for choosing our office! - Jessica"
Seena
May 21, 2026
"Always friendly, helpful and efficient! 👍😊"
"Thank you, Seena! We truly appreciate your kind words. Our team is always happy to help, and we’re glad you’ve had such a friendly and efficient experience with us! - Jessica"
Mayra M
May 15, 2026
"I got a great bundle for my auto and home insurance. Michael was really helpful and took his time to explained my policy. Great service"
"Thank you for the great review, Mayra! We’re so glad Michael was able to help you with your auto and home insurance bundle and take the time to explain your policy clearly. We truly appreciate your kind words and thank you for choosing our office! - Jessica"
Pichi Ortiz Nazz
May 13, 2026
"Thanks to Morgan and Jennifer for the Great Service and help"
"Thank you for the great review! We’re so happy to hear Morgan and Jennifer provided such helpful service. We truly appreciate your support and thank you for choosing our office! - Jessica"
Cathy Sutermeister
May 12, 2026
"Answers my questions fast and courteous 😊"
"Thank you for the kind review, Cathy! We’re so glad you’ve had a positive experience with our team. Providing quick and courteous service is always our goal. We truly appreciate your support! - Jessica"
Carmen Soto
May 4, 2026
"Michael fue muy servicial y profesional. Obtuvimos una poliza mas baja mensual con mayor cobertura de la que teniamos con otra compañía. Mi esposo y yo estamos felices con el cambios. Muchisimas gracias Michael!!!"
"¡Muchas gracias por su reseña, Carmen! Nos alegra saber que Michael pudo ayudarles con un servicio profesional y encontrar una póliza que se ajustara mejor a sus necesidades. Qué bueno saber que usted y su esposo están felices con el cambio. ¡Agradecemos mucho su confianza en nuestra oficina! - Jessica"
Kiidwondder55
April 28, 2026
"Amazing service, respectful and professional"
"Thanks so much for the kind review! - Jessica"
Donald Hester
April 27, 2026
"I spoke with ms Emily. She was extremely professional and courteous. I was very Impressed by how helpful she was. I will definitely be using her for my insurance needs in the future. You guys hired a very valuable asset when you added her to your payroll"
"Thank you for the thoughtful review, Donald! We’re so glad Emily provided such a professional and helpful experience. Our team truly values taking the time to assist customers, and we appreciate your kind words about her. Thank you for your support and we look forward to helping with your insurance needs in the future! - Jessica"
Ray Nuñez
April 26, 2026
"Michael did a great job explaining the policy and going through the policy step by step.
I would recommend Michael to anyone looking for insurance. Thank you again Michael."
"Thank you for the great review, Ray! We’re happy to hear Michael took the time to walk through your policy step by step and make everything easy to understand. We truly appreciate your recommendation and thank you for choosing our office for your insurance needs! - Jessica"
Ivan Roman
April 24, 2026
"I called several insurance companies. Jennifer helped me with an amazing rate and great service."
"Thank you for the great review, Ivan! We’re so happy Jennifer was able to help you find a great rate and provide excellent service along the way. We appreciate you taking the time to share your experience and thank you for choosing our office! - Jessica"
Erika Abrego
April 23, 2026
"Excelente experiencia con State Farm con el agente Ricardo.
La calidad del servicio fue muy profesional y siempre estuvieron atentos a resolver todas mis dudas. Además, ofrecen precios competitivos que realmente valen la pena, especialmente considerando la buena cobertura que brindan. Me siento tranquila sabiendo que estoy bien protegida. ¡Totalmente recomendados!”"
"¡Muchas gracias por su amable reseña, Erika! Nos alegra saber que Ricardo le brindó una experiencia tan positiva y profesional. Nuestro equipo siempre busca ayudar a resolver dudas y ofrecer opciones de cobertura que se ajusten a las necesidades de cada cliente. Agradecemos mucho su recomendación y la confianza en nuestra oficina. - Jessica"