State Farm® Insurance Agent Jessica Cruz Phung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joanne Henes
September 21, 2026
"very helpful walked me through buying renters insurance"
Rachel Boedicker
September 17, 2026
"Rick was so helpful! Very fast and informative. I’ve been with Statefarm for many years and I’ve always received great service."
Carol Woolridge
September 16, 2026
"Very professional and helpful. The issue I spoke to her about was taken care promptly."
"Carol, thank you for the kind review! We’re so glad we could assist you promptly and make the process easy. We truly appreciate your business!"
Jon LaPan
September 15, 2026
"Jessica and Emily are true professionals! Punctual with an inquiry response and quick to process my request. Pleasant, compassionate and caring. They make State Farm look great!"
"Jon, thank you so much for the kind words! We’re grateful for your trust and are so glad we could make your experience a great one. We truly appreciate you!"
Roell Morales
September 14, 2026
"Emily Looney was very helpful and took the time to review my account and clearly explain my billing issue. She was professional, responsive, and made everything easy to understand. I really appreciate her help and excellent customer service!"
"Roell, thank you for the wonderful review! We’re so glad Emily was able to help make everything clear and easy to understand. We truly appreciate your kind words and your business!"
Katherin Martin Perez
September 14, 2026
"Ricardo me atendio muy bien y fue facil entenderle"
"Thank you for the 5-star rating, Katherin! I appreciate you taking the time to share it, and I’m glad we had the opportunity to assist you!"
Nick 7
September 11, 2026
"Ryan Phung do very good job,nice"
"Nick, thank you so much for the kind review! We’re glad to hear Ryan provided you with great service and made the process easy. We truly appreciate you choosing our office and look forward to helping you again in the future!
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Patsy Colston
September 11, 2026
"Great customer service !!!!"
"Patsy, thank you for the 5-star review! We truly appreciate your support! ⭐
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Marlychard Ora
September 11, 2026
"With this being my first time hearing about renters insurance I did have a lot of questions in mind and I appreciate Jessica for understanding my questions and being able to answer them all with out leaving me confused before ending the call. She made me feel comfortable with being able to ask about any concerns I may have and didn’t have any issues with giving me details on everything I needed to know. I appreciate her for being patient with me. Thank you once again Jess!"
"Marly, thank you so much for your kind words! I’m so glad I could answer your questions and make the process comfortable and easy to understand. We truly appreciate you trusting us with your renters insurance! ❤️
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Dorothy
September 10, 2026
"After a tree fell on our car, they were quick and efficient at getting our claim started. They were also wonderful about assisting with any questions or concerns!"
"Dorothy, thank you for the kind review! We’re so glad our team could make the claims process easier and be there when you needed us.
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Susan Schaeffer
September 9, 2026
"Rick is must helpful with all my paper work. hospitality mannerisms was excellent."
"Susan, thank you for the 5-star rating! We sincerely appreciate your trust in our team and look forward to continuing to provide you with excellent service.
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Ed Nievas
September 4, 2026
"Michael Herring was great to deal with, explained everything where we totally understood it."
"Ed, thank you for the great review! We’re so glad Michael made everything clear and easy to understand. We truly appreciate your trust and support!
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Robert K.
September 3, 2026
"Mr. Ric went above and beyond. Excellent customer service."
"Robert, thank you for the kind words! We’re so glad Rick went above and beyond to provide you with excellent service. We truly appreciate your trust in our team!
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Joise Morillo
August 31, 2026
"Felicitaciones al caballero Don Ricardo Isidro por el apoyo desempeñado a mi persona durante entrevista e"
"¡Gracias, Joise, por sus amables palabras! Nos alegra saber que Ricardo Isidro le brindó un excelente apoyo durante su experiencia con nuestra oficina. Agradecemos mucho que se haya tomado el tiempo para compartir su experiencia y gracias por elegirnos."
Deborah McMullen
August 31, 2026
"Jessica Cruz Phung-State Farm and staff are very personable and professional. Thank you!"
"Deborah, thank you so much for your kind words! We truly appreciate your support and are grateful for the opportunity to serve you!
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HIEN TRAN
August 28, 2026
"Jessica Cruz phung and Ryan phung did great job so friendly. they helped out my family a lot 100% recommend thanks you Jessica and Ryan"
"Hien, thank you so much for your kind words and recommendation! Ryan and I are grateful for your trust and are so happy we could help you and your family. We truly appreciate your support!
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Tyshamara Keith
August 28, 2026
"Jennifer was prompt, courteous, and knowledgeable of products and services offered. Such a pleasure pleasure speaking with her!"
"Tyshamara, thank you for the wonderful review! We’re so glad Jennifer provided you with prompt, knowledgeable, and friendly service. We truly appreciate your trust in our team!
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Julie Currier
August 27, 2026
"Michael was very knowledgeable and thorough. He followed through with the phone call as promised. The set up process from quote to finish was flawless and even enjoyable if anyone can say that about car insurance! State farm beat the best quote by 62.00 a month with full coverage roadside assistance under and uninsured!! Beat that !!!"
"Julie, thank you for the amazing review! We’re so glad Michael made the process smooth, thorough, and even enjoyable! We truly appreciate your trust in our team and are happy we could help you find great coverage and savings!
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Dale Sprague
August 26, 2026
"Excellent customer service and support. Every issue, no matter how small is handled with urgency and care."
"Dale, thank you for the kind words! Providing prompt, attentive service and making sure our customers feel taken care of is always our priority. We truly appreciate your trust in our team!
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Carlos Marmolejo
August 26, 2026
"Excellent experience. Jennifer helped us with both our home and auto insurance and was always kind, patient, and professional. She explained everything clearly and made the entire process easy and stress-free. Highly recommended!"
"Carlos, thank you for the wonderful review! We’re so glad Jennifer made your home and auto insurance experience easy and stress-free. We truly appreciate your trust and recommendation!"
Warren Cunningham IV
August 26, 2026
"Emily is awesome. She took the time to hear my issue, identified the problem, and followed up with a solution that absolutely delivered!!!"
"Warren, thank you for the great review! We’re so glad Emily took the time to listen, find a solution, and follow through. We truly appreciate your trust in our team!
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crystal jacob
August 25, 2026
"Rick did a very amazing job and he was very informative I recommend to anyone"
"Crystal, thank you for the great review and recommendation! We’re so glad Rick provided you with knowledgeable and helpful service. We truly appreciate your support!
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Matthew Pettigrew
August 21, 2026
"At a good price, especially for one newly moving to Florida, plus fantastic customer care and service, I would absolutely recommend you reach out to Jessica's office and talk to one of their agents. I had the pleasure of working with Michael and would not have had it any other way. The attention to detail and time he spend with us getting everything in order provided great confidence. If you need insurance, absolutely give this office a call!"
"Matthew, thank you so much for the wonderful recommendation! We’re thrilled Michael made your transition to Florida a little easier with attentive and thorough service. We truly appreciate you choosing and trusting our office!
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DeAndre Martinez
August 20, 2026
"Rick was very helpful was able to drop my insurance policy almost 100$ with the same coverage I had on GEICO!! And very quick and truthful service will highly recommend Rick to anyone seeking insurance"
"De'Andre, thank you for the great review! We’re so glad Rick was able to help you save while keeping the coverage you need. We truly appreciate your trust and recommendation!
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Mary Lee Wygant
August 19, 2026
"Emily was very helpful!
Thank You, Emily
Mary Lee Wygant-Brecht"
"Mary, thank you for the kind words! We’re so glad Emily was helpful with your property insurance needs. We truly appreciate you choosing our team!
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