
State Farm® Insurance Agent Jessica Cruz Phung
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bridgette Vital
June 11, 2025
"Jessica was incredible to work with! She insured our business with care, professionalism, and attention to every detail. From start to finish, she made sure everything was handled smoothly and gave us total peace of mind. Highly recommend her for anyone looking for dependable and thoughtful insurance support."
Isaac Alain Castro Castillo
June 10, 2025
"Excelente servicio y atención personalizada Quiero destacar la excelente atención que recibí de parte de la agente Jessica Cruz. Su profesionalismo, conocimiento y amabilidad hicieron que todo el proceso de contratación del seguro fuera muy sencillo y transparente. Jessica se tomó el tiempo para explicarme todas mis opciones y me ayudó a elegir la mejor cobertura para mis necesidades. - Atención personalizada y dedicada - Excelente conocimiento del producto - Resolución eficiente de dudas y preguntas Sin duda recomiendo los servicios de Jessica Cruz y su equipo. Su compromiso con la satisfacción del cliente es evidente y su expertise en seguros es excelente."
" ¡Me alegraste el día, Isaac! Gracias por compartir. Siempre estoy aquí para ayudarte y ofrecerte cualquier ayuda que necesites. - Jessica"
Jeff Layne
June 9, 2025
"Michael was very helpful and knowledgeable. He answered all of my questions and made me feel comfortable."
"I’m happy to hear we could provide you with a positive insurance experience, Jeff. Thank you for trusting our agency to keep you covered! - Jessica"
Breana Porter
June 9, 2025
"Arianna was great and very helpful!"
"My team and I are always thrilled to assist you with your insurance needs, Breana! Thank you for trusting us! - Jessica"
Abelina Grice
June 5, 2025
"Arianna, was very polite Over the phone, and professional, in the changes I needed to make for my new address. Always a pleasure talking on the phone with state farm."
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Abelina! We appreciate you! - Jessica"
Luis Ortiz
June 4, 2025
"Jenifer me ayudó y es una chica muy amable y servicial"
"Luis Gracias por tus palabras! "
Jorge Soto
June 3, 2025
"Michael did a phenomenal job! During the qoute, He took his time explaining the importance of each coverage item and the discounts to help get a more out of the coverage with a significant lower premium than me currently car insurance company in which I can say I'm no longer with as I signed up with State Farm today because of the the service and professionalism provided today. Look forward with working with my new agents at the State Farm winter haven location as it's seems they are more about the people and not just a policy #. Thanks again Micheal for an awesome day and feeling valued not alone savings while getting me and my family better coverage in which is rare these days!"
"Jorge, thank you so much for your kind words and for taking the time to share your experience with Michael and our team at Jessica Cruz Phung State Farm! We are thrilled to hear that Michael was able to provide you with the information and support you needed to make an informed decision about your coverage. We pride ourselves on putting our customers first and ensuring that you feel valued and understood. It’s wonderful to know that you found the service and professionalism to be exceptional, and we’re excited to have you and your family as part of our community. Welcome to the family!"
Ramon Rios
June 3, 2025
"Michael was a great help and very professional!"
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency,, Ramon! We appreciate you. - Jessica"
Giselle Nieves
May 29, 2025
"⭐️⭐️⭐️⭐️⭐️ 5/5 I had a wonderful experience working with Arianna at State Farm! From the moment I called, she was professional, kind, and incredibly helpful. She took the time to patiently answer all my questions and made sure I fully understood my options. You can really tell she cares about her customers and goes the extra mile to provide excellent service. It’s not every day you come across someone so friendly and efficient. Thank you, Arianna, for making the process so smooth and stress free you’re truly a valuable part of the State Farm team!"
"Giselle, thank you for highlighting Arianna's work! We appreciate you! "
Gridsabel Gomez
May 29, 2025
"I spoke with Arianna Melendez over the phone, and she was incredibly helpful and professional. She took the time to answer all my questions, explained everything clearly, and made the whole process easy to understand. Arianna is great with her customers—patient, knowledgeable, and genuinely caring. It’s clear she takes pride in her work and goes the extra mile to make sure you’re taken care of. Highly recommend speaking with her if you need help or have questions!"
"Gridsabel, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Arianna Melendez. Your kind words truly highlight her dedication to providing exceptional customer service."
Morales Insights
May 23, 2025
"Ivy is amazing, stop by and ask for her! She helped me with my home insurance and clarified so many questions we had about our coverage. Her knowledge and professionalism shows just how much she truly cares about clients."
"Morales, Thank you for the great recommendation! We’re thrilled to hear Ivy’s knowledge, professionalism, and care made a difference with your home insurance. We’ll be sure to pass along your kind words! - Jessica"
Tanya Faulkner
May 23, 2025
"She was very nice & professional, I appreciate your help. Thank You Arianna"
"Tanya, Thank you for your kind feedback! We’re glad Arianna was nice and professional and that you appreciated her help. We’ll be sure to share your thanks with her! - Jessica"
Cindy Diaz
May 23, 2025
"Thank you Arianna Super Professional & kind!!"
"Cindy, Thank you for the wonderful compliment! We’re happy to hear Arianna’s professionalism and kindness stood out. We’ll make sure she knows! - Jessica"
Christine Diaz
May 23, 2025
"Arianna was a great help. Thank u for all your help"
"Christine, Thank you for your kind words! We’re glad Arianna was able to help you. We appreciate you sharing your experience! - Jessica"
Derrell Carter
May 23, 2025
"I was helped by Ivy and I appreciated how friendly and professional she was throughout the entire process. I felt welcomed, supported, and confident about the choices she helped me make. It’s clear she truly cares about her clients. Highly recommend!"
"Derrell, Thank you for the wonderful review! We’re so glad Ivy’s friendliness and professionalism made you feel supported and confident. Your recommendation means a lot to us! - Jessica"
Ivanisse Betancourt
May 23, 2025
"Ivy is super friendly and helpful. She will answer all of your questions and make sure you are taken care of. I highly recommend her!"
"Ivanisse, Thank you for the great recommendation! We’re happy to hear Ivy’s friendly and helpful approach made such a positive impact. She’s here to make sure you’re well taken care of! - Jessica"
Anahi Hernandez
May 23, 2025
"Arianna."
"Anahi, Thank you for sharing you're experience! - Jessica"
SUNNI MERCADO
May 23, 2025
"Thank you Arianna for being a great representative. You are very knowledgeable and helpful"
"Sunni, Thank you for your kind words! We’re glad Arianna’s knowledge and helpfulness made a difference. We’ll be sure to pass along your appreciation! - Jessica"
Christy H
May 23, 2025
"Great experience thanks to Michael Herring! He was professional and very helpful. Would highly recommend."
"Christy, Thank you for the wonderful review! We’re glad Michael provided professional and helpful service. Your recommendation means a lot! - Jessica"
Marlene Garcia-Mendoza
May 23, 2025
"Everyone was very friendly and helpful, their was this young girl Arianna that was a wonderful helper she explained everything well out."
"Marlene, Thank you for your kind feedback! We’re happy to hear Arianna was a wonderful helper and explained everything clearly. We appreciate you sharing your experience! - Jessica"
Isa Bella
May 23, 2025
"I would like to thank Michael for the great help he gave me with my car insurance. If you need a reliable and fast service, don't hesitate to contact him. Thanks"
"Isa, Thank you for the kind words! We’re glad Michael provided reliable and fast service with your car insurance. We appreciate you recommending him! - Jessica"
Alianys Mena
May 23, 2025
"I had a great experience working with Michael regarding my insurance. From start to finish, he were incredibly helpful, knowledgeable, and patient. They took the time to explain all the options clearly, answered all of my questions, and made sure we found the best coverage to meet our needs."
"Alianys, Thank you for sharing your great experience! We’re happy to hear Michael was helpful, knowledgeable, and patient throughout the process, making sure you found the best coverage for your needs. We appreciate your feedback! - Jessica"
Mirelys Perez
May 23, 2025
"Michael was incredible ! Very knowledgeable, patient, and genuinely helpful. He found me a great policy and took the time to explain everything clearly, offering tons of advice along the way. I walked away feeling confident and informed. I’d never understood insurance policies before but he made sure I walked away informed for life!"
"Mirelys, Thank you for such a wonderful review! We’re thrilled Michael was able to make insurance clear and easy to understand, providing patient, knowledgeable, and helpful guidance. It’s great to hear you feel confident and informed—he truly cares about empowering his clients! - Jessica"
Luis Acevedo
May 23, 2025
"Huge thank you to michael for helping me find my desired coverage for both my car and life insurance. Michael was very transparent and educational in explaining all the details of my policies. I felt both heard and understood!"
"Luis, Thank you for the kind words! We’re glad Michael’s transparency and educational approach made you feel heard and understood while finding the right coverage. We appreciate you sharing your experience! - Jessica"
YADELAINE CABRERA
May 23, 2025
"It was a pleasure speaking with Michael. He was incredibly kind and took the time to provide me with all the information I needed. His professionalism and helpful attitude made the entire experience super easy. Highly recommend him for anyone looking for great service with State Farm!"
"Yadelaine, Thank you for your wonderful feedback! We’re delighted to hear Michael’s kindness, professionalism, and helpfulness made your experience easy and positive. Your recommendation means a lot to us! - Jessica"